About Us

Montana One Call Center, the largest privately held answering service in Western Montana, has been in business since 1985. The MOCC team has the experience and expertise to help you succeed.

Experience

We have decades of experience you can trust. Our experience as a large volume call center has been proven for 40 years.

Advanced Software

We use the most advanced software to compliment complex accounts and aid in message delivery.

Medical

We serve anything from solo doctors to large medical clinics, dentists, and even veterinary clinics.

Training

Our call takers receive constant training and are all HIPPA compliant.

Human Touch

We are simply people answering people. Not a frustrating phone tree.

Always Available

We are always working 24/7, 365 days a year. Our management is also readily available for questions.

Being available to your customers is as important as advertising

Being available to your customers is as important as advertising, and Montana One Call Center is committed to helping you succeed and grow. We understand the importance of first impressions and the importance of every call. We’re here to help you continue to provide that great customer service!

We are the largest privately held answering service in Western Montana.

Montana One Call Center is the largest privately held answering service in Western Montana. Owned and operated since 1985 by Doug Johns. Doug was born and raised in Montana, graduating from Montana State University in Agriculture Economics. Doug grew the Montana One Call business out of a classic telephone cord-board system into the highly sophisticated system it is today. Now Doug’s son, McKeag Johns, walks in his dad’s shoes, as the owner and operator of Montana One Call Center. Having grown up in the business McKeag was a natural fit to buy the business when it was time for Doug to retire. The Johns family strongly believes in hometown values and knowing their customers.

We’re Montana owned and operated

The Montana One Call Center facility is in Kalispell, Montana. Kalispell is located in the northwest corner of Montana, near Glacier Park and Flathead Lake. We’re Montana owned and operated, and we do not out-source any of our call handling procedures; everything is handled through our Montana facilities.